Customer Service & Support

Customer Service for Wholesale Buyers

Our customer support team is here to help in every possible way and to resolve any problem, should one arise. We stand behind the quality of our products and of our service.

We understand that the retailers, distributors, practitioners and jewelry makers who buy from us come with different requirements, whether that is a specific stone, a particular size or finish, a mixed order across several categories, or guidance on what sells well in your market. Tell us what you need and we will do our best to meet it.

How we can help

• Before you order: product details, stock availability, bulk pricing and samples where possible.


• While ordering: proforma invoices, payment guidance and shipping options for your destination.


• After delivery: questions about your goods, exchanges under our Return & Refund Policy, and reorders.

Contact us

Email info@agatemart.com, message us on WhatsApp at +91-9898476135, or call +91-9898476135 / +91-9898613575. Our office is at Agate House, Near Court, Kaziward, Khambhat 388620, Gujarat, India.